CA Privacy Policy

Effective Date: 7th July 2026

Bioevolve, Mary A. Ambach, M.D., Physical Medicine & Rehabilitation, Orthopedic Spine & Sports Medicine, Specialist in Orthobiologics, Encinitas, CA  ("Bioevolve, Mary A. Ambach, M.D., Physical Medicine & Rehabilitation, Orthopedic Spine & Sports Medicine, Specialist in Orthobiologics, Encinitas, CA," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when you visit our website, communicate with us, request information, schedule appointments, or otherwise interact with our online services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Telephone number
• Mailing address
• Information submitted through contact forms, appointment requests, or other online forms
• Employment information submitted through career applications
• Any other information you choose to provide

We may also automatically collect certain information when you visit our website, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Time spent on our website
• Referring website
• Search terms and website interactions
• Cookie identifiers and similar technologies

How We Use Your Information

We may use your information to:

• Respond to your inquiries and requests
• Schedule appointments or process appointment requests
• Provide healthcare-related information or services you request
• Improve our website, services, and user experience
• Personalize your experience on our website
• Maintain the security and functionality of our website
• Detect, investigate, and prevent fraud or unauthorized activity
• Communicate with you regarding requested services or information
• Comply with applicable legal, regulatory, and contractual obligations

Cookies and Similar Technologies

Our website uses cookies and similar technologies to provide essential website functionality, remember your preferences, analyze website usage, improve performance, and enhance your browsing experience.

Where required by applicable law, non-essential cookies and similar technologies are activated only after you provide your consent through our cookie consent platform. You may manage your cookie preferences at any time through our Cookie Settings.

Analytics and Third-Party Services

We use trusted third-party service providers to operate, maintain, secure, and improve our website. These providers may include website hosting providers, analytics providers, accessibility providers, appointment scheduling services, embedded media providers, spam protection services, customer communication providers, and other technology partners.

These providers may collect technical information necessary to perform their services, including browser information, device information, IP address, and website interactions. We require these providers to use your information only as necessary to perform services on our behalf and in accordance with applicable privacy laws.

Do Not Track and Global Privacy Control

Our website recognizes and responds to Global Privacy Control (GPC) signals where required by applicable law. We also honor applicable browser-based privacy signals that we are legally required to recognize. You may also manage your cookie preferences through our Cookie Settings. 

Google Analytics

We use Google Analytics to understand how visitors interact with our website and to improve our online services. Google Analytics may collect information such as pages visited, time spent on pages, browser information, device information, and IP address (which may be anonymized where supported).
Where required by applicable law, Google Analytics will be enabled only after you provide your consent through our cookie consent platform.

Google reCAPTCHA

To help protect our website from spam and automated abuse, we use Google reCAPTCHA. reCAPTCHA may collect hardware and software information, device information, and user interactions to determine whether a visitor is a human. This information is collected solely for security purposes.

Disclosure of Personal Information

We may disclose your personal information to trusted service providers that assist us in operating our business and website, including providers of:

• Website hosting
• Website analytics
• Security and fraud prevention
• Appointment scheduling
• Email communications
• Technical support
• Accessibility services
• Other website-related services

These service providers are authorized to use your information only as necessary to perform services on our behalf.

We may also disclose information if required by law, court order, or governmental request, or when necessary to protect our rights, patients, employees, or property.

Sale or Sharing of Personal Information

We do not sell your personal information.

We do not share your personal information with third parties for their own direct marketing purposes. Where applicable privacy laws provide additional rights regarding the sale or sharing of personal information, we will honor those rights in accordance with applicable law.

Your Privacy Rights

Depending on your jurisdiction, you may have certain privacy rights regarding your personal information, including the right to:

• Request access to the personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of personal information, subject to applicable legal exceptions
• Request a copy of your personal information in a portable format, where applicable
• Withdraw consent where processing is based on consent
• Exercise any additional rights available under applicable privacy laws

To exercise your privacy rights, please contact us using the information provided below. We may verify your identity before processing your request.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and maintain appropriate business records.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmitting or storing information over the Internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through our website.

SMS Communications

If you provide your mobile phone number and opt in to receive SMS communications, you agree to receive text messages from Bioevolve, Mary A. Ambach, M.D., Physical Medicine & Rehabilitation, Orthopedic Spine & Sports Medicine, Specialist in Orthobiologics, Encinitas, CA regarding appointments, services, or other requested communications. Message frequency may vary. Standard message and data rates may apply.

You may opt out of receiving SMS messages at any time by following the instructions provided in the message or by contacting us directly.

We do not sell or share mobile phone numbers with third parties or affiliates for their own marketing or promotional purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Bioevolve, Mary A. Ambach, M.D., Physical Medicine & Rehabilitation, Orthopedic Spine & Sports Medicine, Specialist in Orthobiologics, Encinitas, CA

• 285 N. El Camino Real,
  Suite 110,
  Encinitas, CA 92024

  Phone:

  Email: [javascript protected email address]

SMS Privacy Policy for Bioevolve

Effective Date: 04-24-2025

At Bioevolve, we are committed to protecting your privacy and ensuring the security of your personal health information. This SMS Privacy Policy explains how we use text messaging (SMS) to communicate with you and how we protect the information shared via this method.

1. Use of SMS Messages

We may use SMS messages to communicate with you for the following purposes:

• Appointment reminders and confirmations
• Notifications of schedule changes
• Instructions before or after your visit
• Requests to contact our office
• Billing notifications (non-sensitive)

We will not use SMS messages to transmit sensitive health information such as diagnoses, test results, or medical records unless you have explicitly consented to receive such messages.

2. Your Consent

By providing your mobile phone number and opting in to receive SMS messages, you consent to receive communications from [Bioevolve] via text message. You can opt out at any time by replying “STOP” to any message.

3. Message Frequency

You may receive up to [6] messages per month, depending on your appointment schedule or other interactions with our office. If you have any personal questions, call the office with these concerns.

4. Message and Data Rates

Standard message and data rates may apply, depending on your mobile service provider. Please check with your provider for details.

5. Protecting Your Information

We take your privacy seriously. While SMS is a convenient communication method, it is not a fully secure platform. We:

• Limit use of SMS for non-sensitive communication
• Store your mobile number securely in accordance with HIPAA guidelines
• Never sell or share your information with third parties for marketing purposes
• SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

6. Your Responsibilities

Please ensure that the mobile number you provide is private and belongs to you. If your number changes, notify our office immediately. Do not share sensitive medical information via text message.

7. Changes to This Policy

We may update this policy occasionally. Changes will be posted in our office and on our website.

8. Contact Us

If you have any questions about this policy or wish to update your preferences, please contact:

Bioevolve
285 N El Camino Real, Suite 110, Encinitas CA, 92024
Tel:
Email: [javascript protected email address]

For assistance visit our website at www.bioevolvesports.com

SMS Terms & Conditions

SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:
If you have consented to receive text messages from Bioevolve, you may receive messages related to the following:

• Account notification
• Customer care
• Marketing

Example: “Hello, this is a friendly reminder of your upcoming appointment with [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [20] SMS messages per week related to your request].

Example:
“Message frequency may vary. You may receive up to 6 SMS messages per week regarding your appointments or account status.”

Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:
You may opt-in to receive SMS messages from Bioevolve in the following ways:

^* By submitting an online form Opt-Out Method:
You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, message and data rates may apply, Messages frequency may vary, and you can contact us directly to request removal from our messaging list.

Help:
Hi, we are Biovolve. If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at contact us or give us a call at

Additional Options:

^* If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:
^*Message and data rates may apply.
^*You can opt out at any time by texting “STOP.”
^*For assistance, text “HELP” or visit our Privacy page.
^*Message frequency may vary.